Understanding the Specification Process

The Client: Marley Plumbing and Drainage offer innovative solutions for the construction industry and aim to be the industry benchmark for quality and professionalism. The Project: To understand how plastic pipework products are specified and selected. The Objectives: To determine how pipework is specified in […]

Analysis of Market Size

The Client: Heatrae Sadia is the UK’s largest manufacturer of electric water heating products. It is committed to product innovation and quality. The Project: To assess the size of the UK market for unvented cylinders (calorifiers) over 300 litre. The Objectives: To determine: Market size […]

Regular Measurement of Customer Satisfaction

The Client: H+H has over 60 years’ experience in the manufacture and sale of aircrete, products include the well-known brand “Celcon Blocks”. Today H+H is Europe’s second-largest aircrete manufacturer. The Project: H+H have a strong commitment to their customer base, so seek to conduct regular […]